Heather Lowe: Closing the Internet Access Gap with the Dallas Public Library
Heather Lowe, Adult Services Administrator for the Dallas Public Library, is passionate about connecting residents to the internet but also to the crucial computer literacy skills that help people thrive. In 2019, the library team began planning a rollout of about 100 mobile Wi-Fi hotspots, but with the added burden of Wi-Fi access due to the pandemic, DPL administrators worked with the city to secure and distribute thousands of additional hotspots.